HealthPay24 Platform Maintenance
Scheduled Maintenance Report for HealthPay24
Completed
The scheduled maintenance is now complete.
Posted Jan 10, 2024 - 09:05 EST
Verifying
Update is complete, currently validating.
Posted Jan 10, 2024 - 08:59 EST
Update
This scheduled maintenance is taking longer then expected, but is underway and going as it should. However, the entire process may not be completed until closer to 9AM Eastern Time.
Posted Jan 10, 2024 - 07:20 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 10, 2024 - 05:30 EST
Scheduled
Platform Maintenance will be performed on Wednesday January 10th between 5:30AM and 8AM EDT with our HP24 VPN firewalls. During this time our clients may experience some brief site-to-site VPN down time. This could specifically affect both HL7/ADT message flows and SFTP server connections/processes. If an outage still exists after this maintenance is complete, please have your IT team reset the site-to-site VPN connection. If the issue persists please reach out to HP24 Support.
Services impacted:
- EDI Services
(Brief service interruption or downtime is possible for HL7/ADT and SFTP processes)
Posted Jan 03, 2024 - 07:21 EST
This scheduled maintenance affected: EDI Services.