Update -
We will be undergoing scheduled maintenance during this time.
Apr 25, 2024 - 08:49 EDT
Scheduled -
HealthPay24 Release - We will be deploying a scheduled release (v6.3 release version) to the HealthPay24 platform.
Services impacted:
- Provider Portal
- Patient Portal
- Partner Portal
- API Services
- Payment Gateway Services
- Epic Services
(No service interruption or downtime is expected)
Apr 24, 2024 - 21:46 EDT
Platform Maintenance will be performed on Monday May 6th between 8PM and 11:30PM EDT with our HP24 VPN firewalls. During this time our clients may experience some brief site-to-site VPN down time. This could specifically affect both HL7/ADT message flows and SFTP server connections/processes. If an outage still exists after this maintenance is complete, please have your IT team reset the site-to-site VPN connection. If the issue persists please reach out to HP24 Support.
Services impacted:
- EDI Services
(Brief service interruption or downtime is possible for HL7/ADT and SFTP processes)
Posted on
Apr 22, 2024 - 09:56 EDT