Completed -
database upgrades are now complete
Jan 26, 21:50 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 21:00 EST
Scheduled -
Platform Maintenance will be performed for a scheduled upgrade of database environments. Services impacted: - Provider Portal - Patient Poral - Partner Portal - API Services - Epic Services - EDI Services
(While no significant service interruption or downtime is expected staff should be notified of the possibility during this timeframe)
Jan 26, 19:59 EST
Completed -
The scheduled maintenance has been postponed and will be rescheduled for a future date. No changes or updates have been applied to the system at this time.
Jan 18, 23:15 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 22:30 EST
Scheduled -
Platform Maintenance will be performed for our MuleSoft HL7 Interface to add improved logging to our Production environments.
Services impacted: - EDI Services
A brief interruption of Interface connectivity may occur but is not expected. If there is a brief loss of connectivity, your interface should recover automatically within a few minutes. If the connection does not re-establish automatically, you may need to intervene with a manual reset. This will not impact availability of the HealthPay24 application.
Jan 17, 11:01 EST