Vendor Emergency Maintenance - 7/19
Scheduled Maintenance Report for HealthPay24
Completed
The emergency maintenance is now complete, no downtime occurred for our SFTP and HL7 services.
Posted Jul 19, 2023 - 04:18 EDT
Verifying
Verification is currently underway for the maintenance items.
Posted Jul 19, 2023 - 04:12 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 19, 2023 - 01:00 EDT
Scheduled
Our vendor Rackspace has rescheduled the emergency maintenance, originally scheduled for 2023-07-19, that will impact HL7 and SFTP services. Rackspace engineers will perform an emergency code upgrade to restore full redundancy on an aggregation switch. During this maintenance clients will lose connectivity for up to one hour. Our technical support team will be monitoring services and availability during this maintenance period.
Posted Jul 18, 2023 - 16:26 EDT
This scheduled maintenance affected: EDI Services.