HealthPay24 Platform Maintenance
Scheduled Maintenance Report for HealthPay24
Completed
The scheduled maintenance has been completed.
Posted Nov 13, 2023 - 21:40 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 13, 2023 - 21:00 EST
Scheduled
Platform Maintenance will be performed for failing back our database server to the primary site. Last week, brief connectivity issues triggered an automatic failover to our secondary site.
Services impacted:
- Provider Portal
- Patient Poral
- Partner Portal
- Payment Gateway Services
- API Services
- Epic Services
- EDI Services
Some customers may experience minor service blips during the transition.
Posted Nov 13, 2023 - 14:29 EST
This scheduled maintenance affected: Provider Portal, Patient Portal, Partner Portal, Payment Gateway Services, API Services, Epic Services, and EDI Services.